FAQ

Where do I park?
Valet parking and/or self parking is available at all our locations.

Where do I send briefs?
Briefs should be sent pursuant to the Hearing Notice.

Where do I send payment and to whom are checks payable?
Please send all payments to:

First Resolution Services, Inc.
1875 Century Park East, Suite 600
Los Angeles, CA 90067

Checks are payable to First Resolution Services, Inc.

Would any of your panelists be willing to come to us?
Most of our panelists will travel. Hearings may be held at one of our locations or a venue chosen by the parties. Travel fees may apply.

Can we schedule a hearing on weekends?
Most of our panelists are willing to conduct hearings on weekends and/or stay after hours.

Is there a place to meet privately prior to the hearing?
Parties and counsel can use our conference rooms up to one hour prior to the scheduled hearing time free of charge. Please inform us in advance so we can best meet your needs.

What are my fees and when are they due?
Parties must advance the estimated hourly fees plus the non-refundable administrative fee prior to the scheduled hearing. Each panelist is an independent contractor who sets their own rates. Hourly rates range from $200-$550 per hour. Some panelists require a four hour minimum. Payment due dates will be reflected in the Hearing Notice. Fees are equally apportioned among parties, unless agreed to otherwise. Fees for services other than hearing time include, but are not limited to, review of briefs, pre-hearing conference calls, research, analysis, deliberation, drafting of the award, preparation of reports, and post hearing follow up. All FRS invoices are due and payable upon receipt. Fees will be the joint and several obligation of all counsel and/or representatives contracted for neutral services on behalf of their client(s) until received in full.

ADMINISTRATIVE FEE SCHEDULE AND CANCELLATION/RESCHEDULING POLICY
PANELISTS' RATES

What services and amenities does FRS offer?
Experienced Case Managers
Case Coordination/Convening
*Preparing Stipulations
*On-Site Interpreters (Additional Charge. Reserved in advance)
Convenient Locations/Freeway Access and State-of-the-Art Facilities
Luxurious Conference Rooms and Private Caucusing Rooms
Coffee, Tea, Snacks, Refreshments, and Candy (No charge)
Comfortable Lobby/Waiting Rooms
Telephones with Speakerphones and Conference Call Abilities
Facsimile
Photocopying
Computer, Printer, and High-Speed Internet Access
*Audio/Visual Equipment - TV/VCR/DVD Player
*LCD/DLP Projector, Overhead Projector, Projection Screens
*Marker Boards, Flip Charts with Easels
*Video Conferencing (Additional charge. Reserved in advance)
*Catered Meals (Special dietary needs can be accommodated)

An abundance of restaurants, hotels, shopping and entertainment venues are within walking distance of our locations.

(*) Please let us know in advance which amenities and services you require so we can best accommodate you.